{"id":270310,"date":"2026-03-22T18:46:42","date_gmt":"2026-03-22T23:46:42","guid":{"rendered":"https:\/\/langcom.org\/?page_id=270310"},"modified":"2026-03-22T21:14:56","modified_gmt":"2026-03-23T02:14:56","slug":"%e8%b3%a0%e5%84%9f%e8%ab%8b%e6%b1%82%e6%9b%b8","status":"publish","type":"page","link":"https:\/\/langcom.edu.pe\/ja\/libro-de-reclamaciones\/","title":{"rendered":"\u30ec\u30b7\u30d4\u96c6"},"content":{"rendered":"<div class=\"et_pb_section_0 et_pb_section et_section_regular et_flex_section\">\n<div class=\"et_pb_row_0 et_pb_row et_flex_row\">\n<div class=\"et_pb_column_0 et_pb_column et-last-child et_flex_column et_pb_css_mix_blend_mode_passthrough et_flex_column_24_24 et_flex_column_24_24_tablet et_flex_column_24_24_phone\">\n<div class=\"et_pb_code_0 et_pb_code et_pb_module\"><div class=\"et_pb_code_inner\">    <div id=\"lrv-wrapper\">\n\n        <div class=\"lrv-header\">\n            <div class=\"lrv-seal\">\n                <svg viewbox=\"0 0 100 100\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\">\n                    <circle cx=\"50\" cy=\"50\" r=\"48\" fill=\"#c0392b\" stroke=\"#fff\" stroke-width=\"2\"\/>\n                    <circle cx=\"50\" cy=\"50\" r=\"40\" fill=\"none\" stroke=\"rgba(255,255,255,.5)\" stroke-width=\"1\"\/>\n                    <rect x=\"18\" y=\"34\" width=\"64\" height=\"7\" rx=\"2\" fill=\"#fff\"\/>\n                    <rect x=\"22\" y=\"44\" width=\"56\" height=\"4\" rx=\"1\" fill=\"rgba(255,255,255,.7)\"\/>\n                    <rect x=\"22\" y=\"51\" width=\"40\" height=\"4\" rx=\"1\" fill=\"rgba(255,255,255,.7)\"\/>\n                    <rect x=\"22\" y=\"58\" width=\"50\" height=\"4\" rx=\"1\" fill=\"rgba(255,255,255,.7)\"\/>\n                    <rect x=\"22\" y=\"65\" width=\"33\" height=\"4\" rx=\"1\" fill=\"rgba(255,255,255,.7)\"\/>\n                    <text x=\"50\" y=\"30\" text-anchor=\"middle\" fill=\"#fff\" font-family=\"Arial,sans-serif\" font-size=\"8\" font-weight=\"bold\">\u30ea\u30d6\u30ed\u30fb\u30c7<\/text>\n                    <text x=\"50\" y=\"39.5\" text-anchor=\"middle\" fill=\"#c0392b\" font-family=\"Arial,sans-serif\" font-size=\"7\" font-weight=\"bold\">\u30ec\u30af\u30e9\u30de\u30b7\u30aa\u30cd\u30b9<\/text>\n                <\/svg>\n            <\/div>\n            <div class=\"lrv-header-text\">\n                <h2>\u30d0\u30fc\u30c1\u30e3\u30eb\u30fb\u30ea\u30af\u30e9\u30a4\u30e0<\/h2>\n                <p>\u6d88\u8cbb\u8005\u4fdd\u8b77\u30fb\u9632\u885b\u306b\u95a2\u3059\u308b\u6cd5\u4ee429571\u306b\u6e96\u62e0<\/p>\n                <p style=\"font-size:.78rem;opacity:.75;margin-top:4px;\">\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306f\u300130\u65e5\u4ee5\u5185\u306e\u66a6\u65e5\u3067\u56de\u7b54\u3057\u306a\u3051\u308c\u3070\u306a\u308a\u307e\u305b\u3093\u3002.<\/p>\n            <\/div>\n        <\/div>\n\n        <div class=\"lrv-aviso\">\n            <strong>\u30a2\u30d3\u30bd\u30fb\u30ea\u30fc\u30ac\u30eb<\/strong> \u640d\u5bb3\u8ce0\u511f\u306e\u8acb\u6c42\u306f\u3001\u4ed6\u306e\u7d1b\u4e89\u89e3\u6c7a\u624b\u6bb5\u3092\u5229\u7528\u3059\u308b\u3053\u3068\u3092\u59a8\u3052\u308b\u3082\u306e\u3067\u306f\u306a\u304f\u3001INDECOPI\u3078\u306e\u7570\u8b70\u7533\u3057\u7acb\u3066\u3092\u4fdd\u7559\u3059\u308b\u305f\u3081\u306e\u524d\u63d0\u6761\u4ef6\u3067\u3082\u306a\u3044\u3002\u63d0\u4f9b\u8005\u306f\u3001\u4ee5\u4e0b\u306e\u671f\u9650\u3092\u6709\u3059\u308b\u3002 <strong>30\u65e5\u30ab\u30ec\u30f3\u30c0\u30fc<\/strong> \u5fdc\u7b54\u3057\u3066\u304f\u3060\u3055\u3044\u3002INDECOPI\uff1a <strong>224-7777\uff08\u30ea\u30de\uff09\uff5c0-800-4-4040\uff08\u5404\u5dde\u7121\u6599\uff09<\/strong>.\n        <\/div>\n\n        <div id=\"lrv-form-wrap\" class=\"lrv-card\">\n            <div id=\"lrv-error-msg\" class=\"lrv-msg error\"><\/div>\n\n            <form id=\"lrv-form\" method=\"post\" novalidate action=\"\">\n\n                <!-- HONEYPOT: hidden from humans, bots fill it and get silently rejected -->\n                <div class=\"lrv-hp\" aria-hidden=\"true\">\n                    <label for=\"lrv_website\">\u5b8c\u4e86\u305b\u305a<\/label>\n                    <input type=\"text\" id=\"lrv_website\" name=\"lrv_website\" tabindex=\"-1\" autocomplete=\"off\" value=\"\">\n                <\/div>\n\n                <!-- 1. 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Detalle -->\n                <div class=\"lrv-section-title\">\n                    <svg fill=\"none\" viewbox=\"0 0 24 24\" stroke=\"currentColor\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M9 12h6m-6 4h6m2 5H7a2 2 0 01-2-2V5a2 2 0 012-2h5.586a1 1 0 01.707.293l5.414 5.414a1 1 0 01.293.707V19a2 2 0 01-2 2z\"\/><\/svg>\n                    5.\u30ea\u30af\u30a8\u30b9\u30c8\uff0f\u30b1\u30fc\u30b9\u306e\u8a73\u7d30\n                <\/div>\n                <div class=\"lrv-field\">\n                    <label for=\"lrv_detalle\">\u8a73\u7d30 <span class=\"req\">*<\/span><\/label>\n                    <textarea id=\"lrv_detalle\" name=\"detalle\" rows=\"6\" placeholder=\"\u7570\u8b70\u7533\u3057\u7acb\u3066\u306e\u7406\u7531\u3068\u306a\u3063\u305f\u51fa\u6765\u4e8b\u306b\u3064\u3044\u3066\u8a73\u3057\u304f\u8ff0\u3079\u3001\u305d\u308c\u304c\u767a\u751f\u3057\u305f\u65e5\u6642\u3092\u660e\u8a18\u3059\u308b\u3053\u3068\u3002\" required><\/textarea>\n                <\/div>\n                <div class=\"lrv-field\" style=\"margin-top:16px\">\n                    <label for=\"lrv_pedido\">\u6d88\u8cbb\u8005\u304b\u3089\u306e\u6ce8\u6587 <span class=\"req\">*<\/span><\/label>\n                    <textarea id=\"lrv_pedido\" name=\"pedido\" rows=\"3\" placeholder=\"\u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u304c\u3069\u306e\u3088\u3046\u306a\u89e3\u6c7a\u7b56\u3084\u5bfe\u5fdc\u3092\u671b\u3093\u3067\u3044\u308b\u306e\u304b\u3092\u793a\u3057\u3066\u304f\u3060\u3055\u3044\u3002\" required><\/textarea>\n                <\/div>\n\n                <!-- 6. Firma electr\u00f3nica -->\n                <div class=\"lrv-section-title\" style=\"margin-top:28px\">\n                    <svg fill=\"none\" viewbox=\"0 0 24 24\" stroke=\"currentColor\"><path stroke-linecap=\"round\" stroke-linejoin=\"round\" stroke-width=\"2\" d=\"M15.232 5.232l3.536 3.536m-2.036-5.036a2.5 2.5 0 113.536 3.536L6.5 21.036H3v-3.572L16.732 3.732z\"\/><\/svg>\n                    6.\u96fb\u6c17\u4f1a\u793e\n                <\/div>\n                <div class=\"lrv-firma\" id=\"lrv-firma-wrap\">\n                    <input type=\"checkbox\" id=\"lrv_firma\" name=\"firma\" value=\"1\" required>\n                    <label for=\"lrv_firma\">\n                        \u63d0\u4f9b\u3055\u308c\u305f\u60c5\u5831\u304c\u771f\u5b9f\u304b\u3064\u6b63\u78ba\u3067\u3042\u308b\u3053\u3068\u3001\u307e\u305f\u3001\u79c1\u306f\u5e74\u9577\u8005\u3067\u3042\u308b\u3053\u3068\u3092\u5ba3\u8a00\u3057\u307e\u3059\u3002Langcom\u6559\u80b2\u6280\u8853\u5354\u4f1a\u304c\u3001\u672c\u7533\u3057\u7acb\u3066\u306b\u56de\u7b54\u3059\u308b\u305f\u3081\u306b\u306e\u307f\u3001\u4ee5\u4e0b\u306e\u898f\u5247\u306b\u5f93\u3044\u3001\u79c1\u306e\u9023\u7d61\u5148\u60c5\u5831\u3092\u4f7f\u7528\u3059\u308b\u3053\u3068\u3092\u627f\u8afe\u3057\u307e\u3059\u3002 <strong>\u500b\u4eba\u60c5\u5831\u4fdd\u8b77\u6cd5\u7b2c29733\u53f7<\/strong>. .\u672c\u7533\u544a\u306e\u63d0\u51fa\u306fINDECOPI\u306b\u5bfe\u3059\u308b\u7570\u8b70\u7533\u3057\u7acb\u3066\u306b\u306f\u306a\u3089\u306a\u3044\u3002.\n                    <\/label>\n                <\/div>\n\n                <div class=\"lrv-submit-wrap\">\n                    <button type=\"submit\" class=\"lrv-btn-submit\">\ud83d\udce9 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id=\"lrv-receipt-email\"><\/strong><\/p>\n            <p style=\"margin-top:16px;color:#777;\">\n                \u30d7\u30ed\u30d0\u30a4\u30c0\u30fc\u306f\u3001\u4ee5\u4e0b\u306e\u671f\u9650\u3092\u8a2d\u3051\u3066\u3044\u307e\u3059\u3002 <strong>30\u65e5\u30ab\u30ec\u30f3\u30c0\u30fc<\/strong> \u5fdc\u7b54\u3057\u3066\u304f\u3060\u3055\u3044\u3002.<br>\n                \u304a\u554f\u3044\u5408\u308f\u305b\u306e\u969b\u306f\u3001\u767b\u9332\u756a\u53f7\u3092\u304a\u63a7\u3048\u304f\u3060\u3055\u3044\u3002.\n            <\/p>\n            <p style=\"margin-top:12px;font-size:.8rem;color:#aaa;\">\n                \u6307\u5b9a\u3055\u308c\u305f\u671f\u9593\u5185\u306b\u56de\u7b54\u304c\u306a\u3044\u5834\u5408\u306f\u3001\u6b21\u306e\u9023\u7d61\u5148\u307e\u3067\u304a\u554f\u3044\u5408\u308f\u305b\u304f\u3060\u3055\u3044\u3002 <strong>INDECOPI<\/strong><br>\n                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Over more than 16 years, he has taught students from over 25 countries, coaching candidates to success in Cambridge, IELTS, TOEFL, DELE, SIELE, and Michigan certifications. A certified Cambridge English Speaking Examiner with C2-level mastery credentials (ECPE), he combines rigorous international standards with a warm, fluency-first approach through Langcom's Blended method."},"dsm_categories":[],"dsm_attachment_categories":[],"dsm_featured_image":null,"dsm_comment_count":0,"_links":{"self":[{"href":"https:\/\/langcom.edu.pe\/ja\/wp-json\/wp\/v2\/pages\/270310","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/langcom.edu.pe\/ja\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/langcom.edu.pe\/ja\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/langcom.edu.pe\/ja\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/langcom.edu.pe\/ja\/wp-json\/wp\/v2\/comments?post=270310"}],"version-history":[{"count":0,"href":"https:\/\/langcom.edu.pe\/ja\/wp-json\/wp\/v2\/pages\/270310\/revisions"}],"wp:attachment":[{"href":"https:\/\/langcom.edu.pe\/ja\/wp-json\/wp\/v2\/media?parent=270310"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}